Our payment methods

→ VISA, TWINT and Paypal

Is a payment with SWISS SNKRS safe? ?

When you make a purchase on the internet using Stripe, Twint or Paypal, the entire transaction is carried out on our banking site in encrypted mode. You temporarily leave the merchant’s site in complete transparency to save your bank details. This guarantees that: the merchant will never know your card number!

Stripe will not know anything about the details of your purchases since only the total amount and the order number are transmitted to us by the merchant.

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What security devices does SWISS SNKRS use? ?

SWISS SNKRS uses the standardized encryption system called “the SSL protocol”. When you are on the payment page, it is shown by:

• A closed padlock in the corner of your browser ..
• The mode https: // instead of https: // in the address bar of your browser.

When you switch from unencrypted to encrypted mode (and vice versa), browsers display a message warning you of the change. Check these elements before entering confidential data, it is a guarantee of security. In order to use the most powerful protocols, we recommend that you use the latest version of your browser.

SWISS SNKRS uses the following methods to secure its payment pages:

• All card numbers are encrypted on disk with AES-256.
• Stripe’s infrastructure for storing, decrypting and transmitting card numbers runs independently, without sharing any sensitive information with Stripe’s core services.

Safety at SWISS SNKRS also means the following certifications and licenses:

• PCI DSS Level 1 Certification US Money Transfer License
• Compliant with the European PSD2 directive and strong customer authentication
• SSAE18 / SOC 1 Type 1 and 2 Reports E-money license in Europe

Legal Notice 

 

Help & contact

For more information you can call our Customer Service at +41 76 389.10.15 or write to the following address: contact@swiss-snkrs.com

WWW.SWISS-SNKRS.COM is published and operated by:

SWISS SNKRS
Chemin de Grandchamp 12
1800 Vevey
Switzerland

 

CGV  (General Conditions of Sale) 

Below, we would like to present to you our general conditions of sale, which serve as a basis for processing and carrying out your purchases. 

1: DELIVERY
The delivery of your order is made by our logistics partner “La Poste Suisse”. 

As a rule, you will be delivered within 3-5 working days, taking weekends and holidays into account.

Your order is delivered quickly and safely by Swiss Post to the desired address in Switzerland. You decide where the package should be delivered.

2: PRICE, SHIPPING AND EXPRESS SHIPPING

2.1  The prices indicated in the offer at the time of the order apply. The prices indicated are final. This means that they contain the legal value added tax in force. 

2.2  We pay the shipping costs for you.

3: PAYMENTS

 Here are the payment methods available on our site → TWINT, Visa, Paypal.

4: PROMOTIONAL CODES AND THEIR USE

4.1  Promotional codes are vouchers which cannot be purchased, but which we issue as part of promotional campaigns with a limited period of validity. 

4.2  Promotional codes can only be used during the period indicated, and only once per order. Certain branded products may be excluded from the promotion. Promotional codes cannot be used for the purchase of gift vouchers. Please note that promotional codes may be linked to a minimum order value. 

4.3  The value of the goods must correspond at least to the amount of the promotional code. If the value of the goods is higher, the difference can be compensated with one of the payment methods offered. The amount of a promotional code is not paid in cash and does not earn interest. The promotional code is not returned when the merchandise is totally or partially returned. 

4.4  Promotional codes can only be used before the order is concluded. Subsequent settlement is not possible. The promotional code cannot be transferred to third parties. It is not possible to combine several promotional codes with each other, unless we have agreed otherwise. 

4.5  If you used a promotional code during your purchase, we reserve the right to charge you the original price of the merchandise you keep if – due to your cancellation – the total value of your order falls below the amount of the promotional code.

5: NO RETURN POSSIBLE 

SWISS SNRS does not take any item returns into account.

6: REFUNDS NOT COVERED

There will be no scheduled refunds, however please do not hesitate to contact our customer service to let us know your dismay, and we will take care of the situation as quickly as possible.

7: CUSTOMER QUESTION 

Do not hesitate to contact us via the customer form

 

8: LEGAL RESPONSIBILITY FOR DEFECTS AND OTHER INFORMATION

The legal warranty for defective products applies. SWISS SNRS expressly reserves the right, in the event of reported and observed defects in the purchased object, to deliver to the purchaser a replacement object free from defects.

 

9: APPLICABLE LAW AND COMPETENT COURT

All legal acts or other legal relations with us are governed by Swiss law. The Vienna Convention (CISG) and any other interstate agreements do not apply. For contracts concluded for a purpose that cannot be included in the professional or commercial activity of the beneficiary (contract with consumers), this choice of law only applies to the extent that the protection granted is not withdrawn. by mandatory provisions of the law of the State in which the consumer habitually resides.